Pricing
Simple, transparent pricing
Pick the plan that fits your operation today. No hidden fees, and you can upgrade any time as you grow.
All plans include a one-time GHS 7,000 setup — full onboarding, data migration, training, and 30-day support. See what's included ↓
Starter
+ GHS 7,000 one-time setup fee
For small operators getting started with digital collections.
- Up to 5 agents
- Up to 100 customers
- 500 SMS receipts / month
- Admin dashboard
- Basic reports
- Email support
Business
+ GHS 7,000 one-time setup fee
For established operators who need full visibility and branding.
- Up to 10 agents
- Up to 500 customers
- 2,000 SMS receipts / month
- Everything in Starter
- Bluetooth receipt printing
- Custom branding (logo & colour)
- Revenue & cycle reports
- Priority WhatsApp support
Enterprise
+ GHS 7,000 one-time setup fee
For large operations across multiple areas.
- Up to 30 agents
- Up to 2,000 customers
- Unlimited SMS receipts
- Everything in Business
- On-site staff training
- Monthly strategy review call
- Dedicated support line
- Data export on demand
One-time setup fee — all plans
No setup fee on upgrades. Upgrading your plan only changes your monthly fee.
Full platform configuration
We set up your account, configure your company profile, set agent codes, and prepare the platform for your specific business.
Data migration
We import your existing customer records, agent information, and account balances from your books or spreadsheets into the platform.
Agent onboarding
Every one of your agents is added to the system, given their login credentials, and walked through how to use the app.
App installation support
We help your agents install SusuTracks on their phones and verify that offline sync is working correctly on each device.
Admin training
A dedicated training session for you and your team covering the dashboard, reports, reconciliation, and daily operations.
30-day launch support
Dedicated WhatsApp support for the first 30 days after launch — we are on hand to answer questions and fix any issues immediately.
Legal documentation
We provide your signed service agreement and data processing agreement — everything you need for regulatory compliance.
Custom branding setup
Your logo and brand colour are applied to the platform before your agents and customers ever see it. Business and Enterprise plans only.
Every plan includes 3 months of full Enterprise access
Regardless of which plan you choose, you get complete Enterprise features for your first 3 months — at no extra cost. Monthly billing only begins after your launch period ends.
Extra SMS bundles: GHS 50 per 1,000. Payments via MTN MoMo, Vodafone Cash, AirtelTigo Money, or bank transfer.
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Compare plans
Every feature, side by side
See exactly what each plan includes so you can choose with confidence.
| Plans | StarterGHS 100/month | BusinessGHS 300/month | EnterpriseGHS 500/month |
|---|---|---|---|
| Capacity | |||
| Agents | Up to 5 | Up to 10 | Up to 30 |
| Customers | Up to 100 | Up to 500 | Up to 2,000 |
| SMS receipts / month | 500 | 2,000 | Unlimited |
| Features | |||
| Admin dashboard | |||
| Reports & exports | Basic | Full | Full |
| Agent performance tracking | |||
| Reconciliation approval | |||
| Bluetooth receipt printing | |||
| Custom branding (logo & colour) | |||
| Revenue & cycle reports | |||
| Data export on demand | |||
| Support & onboarding | |||
| One-time setup fee | GHS 7,000 | GHS 7,000 | GHS 7,000 |
| Support channel | Priority WhatsApp | Dedicated line | |
| Guided onboarding & data migration | |||
| On-site staff training | |||
| Monthly strategy review call | |||
One-time setup fee: GHS 7,000 for all plans — covers full onboarding, data migration, training, and 30-day launch support. Upgrade any time — no additional setup charge.